Policies

All information regarding clients of Assisting the QC is held in the strictest confidence and is not shared with anyone.

A 24-hour notice is requested on all services; same-day requests will be accepted if scheduling allows.

Services outside the General Service 

Area are subject to rate surcharges.

All services will be performed by ATQC as efficiently and safely as possible.

ATQC reserves the right to refuse to participate in activates deemed dangerous, illegal, or unethical.

Assisting the QC reserves the right to charge full rates for any services not cancelled within 24 hours of scheduled time. As a small business ATQC is limited in the number of clients that can be served per day. Please give any cancellation notices as soon as possible.

Time begins the moment employee leaves office until the requested task is completed. 

No allowances for unavoidable traffic or weather conditions that may delay time or extended travel.

Cost of any purchases is NOT included in hourly rate.

All additional service charges incurred such as dry cleaning, meal delivery, groceries or ticket purchases will be due upon completion of service. Larger fees (over $200) will be required in advance with a check made out to providing business, retainer funds, or credit cards access.

1.  Assisting the QC is fully insured and boned.
2. Complimentary consultations provided for first time clients. We work closely with each client to develop a customized price plan based on the services requested.
3. First time customers are required to prepay.
4. Currently providing services to the greater Quad Cities and the surrounding areas.
5. Mileage charges will be applied if the clients home or business is located over 25 miles from the area of coverage.
6. Accepting cash, all major credit cards, personal or company checks, and  money orders. (Please make checks payable to: Assisting the QC.) 
7. **PLEASE NOTE A 5% PROCESSING FEE WILL APPLY FOR CREDIT/DEBIT CARD PAYMENTS IF PAYING WITH SQUARE.
8.  Place your order by phone, email, or give it to me in person. For next day delivery all orders must be received 24-hours in advance.